MAISON FENESTRAZ IS COMMITTED

YOUR SAFETY IS OUR MAIN CONCERN

Currently our objective is to preserve the health of our guests, employees and partners. We have adopted health measures and a safety protocol to ensure your comfort and safety. 

Please read our safety policies by clicking on the link below.

Download our safety protocol

Booking Conditions:

A 30% deposit is required upon reservation.

Remaining amount is due upon check-out.

Cancellation Policy:

Free cancellation if cancelled more than 30 days prior to arrival: the 30% deposit will be refunded.

If cancelled between 30 and 14 days prior to arrival, the 30% deposit will not be refunded.

If cancelled less than 14 days prior to arrival, the entire stay is due and will be charged onto the credit card given upon reservation.

Cancellation related to COVID-19:

In case of impossibility to travel due to official measures from the French government and / or the government of the country of residence less than 30 days before arrival, you can choose:

– a refund of the amount paid

– to convert the amount paid into a credit valid for the winter season 2022/2023 and benefit from a discount on the Winter 2022/23 rate.

View our detailed general sales conditions